Refund policy

Refund Policy – Blossom & Bloom

At Blossom & Bloom, each item is carefully handmade in small batches. Because of the nature of our products, we ask that you review our policy below before placing your order.

Returns
We accept returns on unused, unwashed items in their original condition within 14 days of delivery.

To initiate a return, please contact us at [your email] with your order number and reason for return.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Custom Orders
All custom or personalized items are final sale and not eligible for return or exchange.

Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos so we can make it right.

Refund Processing
Once your return is received and inspected, refunds will be issued to your original method of payment within 5–10 business days.